Position Description: Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all! Who You’ll Work With At Lenovo, we manufacture one of the world’s widest portfolios of connected products, including PCs (ThinkPad, Yoga, Lenovo Legion), tablets, smartphones and workstations as well as augmented and virtual reality (Mirage, ThinkReality) and smart home/o¬ffice solutions, software and services. Lenovo’s data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society. As part of the CIO organization, you will be responsible for core IT systems that allow our company to function on a day-to-day basis.   Executing projects as varied as ecommerce sites, to payroll, to programming robotic arms – our company relies on the skill and efficiency of its CIO teams to realize its potential. About Our Team The Services IT department is responsible for all systems that allow Lenovo to support customers after they bought a product from us.    From initial contact via our website or a call center through to shipping parts and booking appointments, we need to ensure we fix our customers problems in an efficient and timely way. What You’ll Do You will be working with the Services IT team focusing on the software used within all Call Centers and Repair centers.   You will be work directly with business teams and outside vendors to design and build workflows into the Dynamics 365 that maximizes our customer satisfaction ratings, while retaining good cost control. #### Position Requirements: Basic Qualifications: • An associate degree or higher in a Computer Science or related engineering field. • At least 1 year of experience working on the Dynamics 365 platform including writing significant customizations in C# • At least 2 years work experience within the IT or related industry. Preferred Qualifications • Experience of Power Automate We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.