About Astrazeneca and GBS

Today, we are pleased to announce a significant milestone against our strategic objectives with the creation of a Global Business Services (GBS) Organisation within AstraZeneca.

Shared services is the consolidation of business operations that are used by multiple parts of the same organisation. We are continuing to drive simplification and standardisation through centralisation in shared services of back-office, and some middle-office activities that are currently performed in some of our Enabling Units including Finance, HR, Procurement, IT.

Instead of operating numerous shared services centres and managing outsourced vendors independently, the GBS organisation will, over time, provide integration of governance, locations and business practices to all shared services and outsourcing activities across the business. Implementing a GBS model will improve the sharing of information and best practices, enhance service quality and allow for significant cost savings to be achieved over and above what could be achieved through other approaches. We are excited about the creation of GBS because of the opportunity it provides us to simplify and standardise the way we deliver important business services across the organisation. Both will be important as we work together across the enterprise to return to growth and achieve our Bold Ambition. During the coming months, we will be assessing opportunities for where work could be best delivered from the GBS organisation, and we look forward to sharing more information around what this means for Finance, HR, Procurement and IT as our plans progress.

TRAINING SPECIALIST POSITION

As the successful role holder, you will be a member of the Helpdesk and Training team and report to the Global Training Manager, supporting the creation and delivery of online training programmes in blended learning formats. You will promote the adoption of templates and best practices for systems training globally.

KEY RESPONSIBILITIES:

• Designing and developing e-learning online training programs and materials in specialist area – financial systems (entry level)
• Understanding training systems and learning management systems and platforms used across all AstraZeneca functions (SAP, iBuy, Concur, Service Now, Saba Cloud), across companies and regions
• Administratian and update of training and e-learning resources in area of expertise
• Monitoring specialist training programs and future needs in line with guidelines and requirements and within control and efficiency objectives
• Cooperating with the Helpdesk Team and business subject matter experts  – preparation of appropriate training materials to reduce helpdesk queries at the global market
• Supporting the delivery of a Knowledge Management framework by ensuring that all documents, and artefacts are able to be accessed across geographies and companies by everyone who needs it
• At times, managing contractor resources to support training delivery
• Supporting deployment of technologies required by GBS processes, by conducting training and troubleshooting as necessary, across companies and regions

Education, Qualifications, Skills and Experience required:

• Subject matter expert-level knowledge (significant work-related experience) in:
  • Professional experience in instructional design or online training development
  • Experience using Articulate Rise, Storyline, MS Office tools for training content development
  • Experience in creating video training content
  • Fluency in English and Polish languages, other languages will be a plus
  • Training skills, Adult learning principles, Conducting training needs analysis
  • Customer relationship management principles & strategies
  • Project management skills, able to devise appropriate timelines and dependencies across multiple tasks
  • Understanding of Learning Management Systems
  • Thorough and methodical attention to detail
  • Verbal and written communications for both broad field audiences and concise executive communications
  • Ability to influence key stakeholders without positional authority at all levels of the enterprise, building strong working relationships
• Practitioner-level knowledge (significant work-related experience) of:
  • Computer skills, proficient in Excel, Word & PowerPoint; advanced excel skills e.g. pivot tables confident user of virtual collaboration tools

Desirable:

• Previous experience from Finance field and/ or basic knowledge of systems like SAP, Ariba, iBuy, Concur
• Knowledge of Finance processes like P2P, C2C, etc.
• Knowledge of Ariba, SAP
• Knowledge of ServiceNow
• Knowledge of authoring software e.g. Articulate
• Knowledge and use of deploying training through gamification

We offer you:

• Attractive salary and benefit package (multisport card, additional life insurance, private medical care, lunch card, bonuses)
• Contract of Employment
• The opportunity to work and develop within an international company
• Modern and comfortable office with various work and rest zones, home-office possibilities
• Great atmosphere and dynamic corporate culture with development opportunities

Date Posted

05-Mar-2020

Closing Date

30-Apr-2020

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.