Position Description: Lenovo Italy is looking for people registered in the placement lists for people with disability - Law 68/99 La candidatura è rivolta esclusivamente ad appartenenti alle Categorie Protette (Legge 68/99) *** We are looking for an EMEA Customer Services Product Manager who will be responsible for design, development and launch of new Consumer segment services offerings including sales training messaging and deliverables as well as external marketing strategy together with the Marketing team As part of new product development the role you will be also responsible for: \- Market identification > company types and sizes such as SMBs, LE, GA, PS, or MM \- Market qualification > size of the market, Lenovo HW penetration, estimated services attach rate \- Routes to market definition > Web, Channel \- Pricing calculation \- Customer experience design In the role you will: \- Qwn projects focused on improvements in products, processes, routes to market and communication and address these together with a Project Manager. \- Work together with various functions from Legal, Finance, Accounting to Procurement, Product Delivery, Web support and various IT teams. \- Collaborate with Worldwide Services Sales & Marketing teams on product development and launch plans to ensure global consistency \- Be responsible for competitive product, pricing & terms research #### Position Requirements: \- Relationship building capability in international highly dynamic environment \- Minimum 5 years product lifecycle management in IT environment \- Ability to provide reporting to project stakeholders on VP and ED level \- Ability to understand structure and processes in matrix organizations \- Analytical problem solving, fluency with MS Excel, PowerPoint \- Project management and planning \- Determination for delivering of results \- Managing ambiguity in cross-functional projects \- Experience with advocating technology solutions within Technology Products Company \- Strong level of discipline, organization and pro-active attitude; Results driven \- English – advanced, written and spoken, experience with chairing conference calls and meetings \- German/French – advantage Lenovo is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. About Lenovo Services We think and act differently! Lenovo Services adopted a new way towards a smart transformation to become a solution-based company. Services offer a comprehensive portfolio of services that support the full lifecycle of the Lenovo products. At every stage from planning, deployment, support to asset disposal we offer the expertise and services to more accurately budget for the customer`s IT expenses, deliver better SLA and generate greater end user satisfaction. Shape a new Services culture with us! About Lenovo Lenovo is a $46 billion global Fortune 500 company and leader in providing innovative consumer, commercial and enterprise technology. Our portfolio of high-quality, secure products and services covers PCs, workstations, servers, storage, smart TVs and a family of mobile products like smartphones, tablets and apps. Everyone here at Lenovo is an integral part of the company, working together, across continents, cultures and innovations, all comprised in a friendly, fast-paced, work environment that focuses on one common goal: to be known as the best in what we do. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.