Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. Location: Remote in Germany, Austria or Switzerland As a Field Service Engineer (FSE) within EMEA region, you will be mainly working in large data center projects in a field and provide a first-class service for Eaton’s installed base products to ensure maximum customer satisfaction and loyalty. You will be responsible for installation, commissioning, preventive maintenance and product repairs. Offer support to the extended EMEA Service community through high level technical knowledge and experience in the field. Your main responsibilities: Responsible for overseeing Data center commissioning across EMEA on behalf of Field Service Provide highest level of technical expertise in all Hyperscale commissioning activities. Support and train Local FSE in such activities Manage key account technical escalations providing support including site visits, to engineers and customers alike, Drive escalations to conclusion and provide feedback where necessary. Work closely with Project Managers, advising on commissioning considerations and assisting on selection of suitable engineers, carry out site visits as required. Assist System Integration Services SIS with support of high-profile clients, providing technical advice and attending site visits as required. Maintain direct links with business units and act as focal point for all technical exchange regarding the commissioning procedures and testing Manage sub-contractor teams were required Perform Health & Safety audits of FSE and subcontractors ensuring the high standards required by Eaton are maintained. Any other ad hoc duties in line with role Are you? Qualifications Your essential skills we are looking for: Installer electrical background, suitable education/qualifications Strong experience in the field focus on Data Centres Three phase electrical installation and commissioning experience essential. Working knowledge of industrial communication protocols such as Modbus, SNMP, OPC, DDE, TCP/IP an advantage. Programming of PLC control systems (Power Control, Generator Control, SCADA, or process control) an advantage Good understanding of switch panels and power distribution. Communication skills, Customer Focus and Flexibility Able to work together with different cultures Able to observe the technical instructions, for compliance purposes Fluent English skills Available to travel 50% of the working time Then we want to hear about you! What we offer you: Permanent contract in a fast-growing global company Challenging projects in dynamic collaborative team Flexible working solutions (home office, remote, flexible working hours, part time etc.) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role. We make ethics and culture matter – You will enjoy working in supportive and collaborative workplace where ethics and safety are in our DNA We make your perspectives matter - Different points of view are what drive innovation and collaboration, and at Eaton, innovation begins with top-to-bottom diversity. Our senior leadership is made up of individuals from diverse groups to help create an environment where employees feel represented and heard at every level. We make your aspirations matter – Eaton encourages internal promotion, whenever possible We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies. We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen We make your voice matter - we value safety and trust. This is a place where you can speak up and be heard. There’s room here for everyone because we believe that every person matters. Our recent awards: FORTUNE’s 2021 World’s Most Admired Companies list  One of the World's Most Ethical Companies 2021 by Ethisphere  Top 50 Employers List 2020 by Woman Engineer Magazine  Best Place to work for LGBTQ Equality 2020 by Human Rights Campaign  Named to 100 Best Corporate Citizens 2020 list for 13th consecutive year by 3BL Media  100 Best Corporate Citizens list for 11th consecutive year by Corporate Responsibility Magazine  ENERGY STAR Partner of the Year, Sustained Excellence ranking  #LI-YH1 Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. Job: Sales Region: Europe, Middle East, Africa Organization: Corporate Sector Job Level: Team Leader/Supervisor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Remote Does this position offer relocation?: No Travel: Yes, 50 % of the Time