RWS

RWS is a unique, world-leading provider of technology-enabled language, content, and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.  

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance, and gain actionable insights into their data and content.  

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all of the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.  

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).  For further information, please visit: RWS  

 

About The Strategic Solutions Group (SSG)

The Strategic Solutions Group, part of RWS’s Language Services division, works closely with major accounts and clients of all sizes who are going global with specialized localization services. These services cover the entire localization spectrum, from translating content, media, and audio to creating engaging eLearning programs and transcreating highly impactful marketing campaigns. The SSG works closely with RWS’s Language eXperience Delivery (LXD) platform, which includes 2,000 in-house linguists, and a network of more than 29,000 translators, who use RWS’s proprietary machine translation, AI, and translation productivity tools, to deliver a 24/7 service to clients.

 

Job Purpose

The EMEA Sales Manager is responsible for managing a team of sales professionals across EMEA who are working with non-regulated industry clients who are looking to solve their language service and technology challenges by working with RWS – a company who has been doing this for the World’s leading brands for more than six decades.

The EMEA Sales Manager will be responsible for key sales processes and achieving sales revenue objectives and generating sales forecasts.  They will work in conjunction with marketing, product management and inside sales as well as engaging with executive leadership across business units.

 

Key Responsibilities

• Manages team of sales professionals for EMEA region
• Manage key sales processes including account strategy, one on one reviews, key deal reviews, pricing proposals, sales presentations, and in-person sales meetings.
• Responsible to achieve sales revenue objectives for language services and language technologies
• Responsible for generating sales forecasts and ensuring compliance of sales data in Saleforce.com and other data tools.
• Develops and leads the implementation of a variety of sales enablement initiatives within target accounts and monitors effectiveness.
• Work collaboratively with counterparts in marketing, product management, and inside sales to develop and implement sales plans, strategies, and tactics for Language Services offerings for non-regulated industries.
• Assist and participate in planning on webinars and in-person trade shows.
• Frequently engages with executive leadership to formulate strategies and garner support. Leads efforts to conduct comprehensive and complex analysis across a variety of areas that result in a deep understanding of the market, industry and/or customer.
• Recognized as a functional expert and thought leader; leads initiatives and provides expertise in building the overall effectiveness and capability of the marketing function (e.g., cross-functional knowledge sharing, best practices, learning and development program creation, defining performance standards). On behalf of marketing leadership, leads cross functional teams in the area of sales excellence. Leads knowledge sharing and skill building across the function in new markets, product areas, and/or industries.
• Build trust and confidence across business units by collaborating with others, consistently working to deliver outstanding results, and continuously developing expertise within the function. Instils confidence with internal and external stakeholders by providing thought leadership, strategies and plans in strategic and/or complex areas.
• Assist in the generation and promotion of new theories, concepts, principles, and methodologies within a specialty area. Given direction in the form of broadly defined outcomes, defines the objectives of the assignment.

 

Skills & Experience

• Demonstrable 3 year+ experience (at management level), managing a sales organization, ideally in the localization industries.
• Examines data to grasp issues and draw conclusions.
• Demonstrates understanding of business concepts, strategy, structures and processes.
• An adaptable, curious individual who experiments and can navigate the discomfort of change.
• Clearly conveys information and ideas through a variety of media and in a manner that engages others, helping them understand and retain the message.
• Demonstrates belief in their own abilities, creating a good impression.
• Builds trust by behaving consistently, honestly and with integrity.
• Demonstrates concern and takes action for meeting and exceeding their customer’s expectations and requirements.
• Develops and applies appropriate strategies to gain the support of others.
• Defines, plans, schedules and controls work for self and/or others to ensure the accomplishment of objectives.
• Relationship builders who are very self-aware, can inspire others, and can easily build relationships and interact with a wide variety of diverse people in a variety of situations.
• Successfully achieves results, diligently working to overcome obstacles to achieve goals.
• Demonstrates an understanding of the industry and its competitive dynamics, using knowledge of business trends to identify business implications, strategies, plans, goals and/or actions.
• Shows a genuine effort to work as a unified organization to achieve business goals.

 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.  

In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.