Position Description: Lenovo is a $50 billion global Fortune 500 company and leader in providing innovative consumer, commercial and enterprise technology. Our portfolio of high-quality, secure products and services covers PCs, workstations, servers, storage, smart TVs and a family of mobile products like smartphones, tablets and apps. Everyone here at Lenovo is an integral part of the company, working together, across continents, cultures and innovations, all comprised in a friendly, fast-paced, work environment that focuses on one common goal: to be known as the best in what we do. We are now looking for an EMEA Technical Account Manager for Connected Devices, and in this role you will be responsible for : • Understanding operators’ technical requirements liaising with R&D to accomplish customers’ certification processes • Performing technical reviews and share knowledge to proactively identify and prevent issues • Performing initial or secondary investigations helping service and PR to respond end-users’ requests • Providing excellent customer support for clients regarding all Connected Devices (Tablets, PCs and Phones) • Managing customer cases and maintain clear and concise case documentation • Serving as the customer's advocate within Lenovo • Traveling as necessary to meet customers all over EMEA WHAT LENOVO CAN OFFER YOU: • An exciting job with great opportunities for success • A good potential to grow both professionally and personally • You will be a part of the Number 1 PC vendor in the world • Very nice and stimulating office environment • Performance based rewards & flexibility #### Position Requirements: • Have 5+ years of experience in a sales position preferably in the technology hardware industry • Have experience in selling smartphones to operators • Ability to manage and grow existing Telco customer relationships by delivering proactive, relationship-based support • Practical experience with a variety of hardware vendors, gaming environments or relevant infrastructure. • Excellent verbal and written working knowledge of English Lenovo is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.