EMEA Transition Manager
LenovoBasingstoke, england, united kingdomUpdate time: March 26,2021
Job Description
Position Description: This position is responsible for the Transition of services for new customers which encompass systems, process and delivery scope. You will be responsible for all tasks required to transition a new customer from the current mode of operation (CMO) to the contracted future service. You will be responsible for overall coordination, status reporting for the project. You will need to possess extensive knowledge and expertise in transition management and project management methodologies and tools. You will be responsible for delivering all projects contained in the program portfolio on time, within budget and meeting strategic and business requirements. Your other responsibilities will include • Leading transition activities from contract signing to service delivery; • Work with internal, client and supplier subject matter experts to identify and prioritize risks, assumptions actions, issues and decisions • Review of project activities to confirm/validate time frame, quantify challenges and define limitations and corresponding risk mitigation tactics • Create and manage project deliverables, milestones and required tasks per the schedule • Preparation of project status reports, keeping stakeholders of all levels informed of project status and related issues • Coordination of and response to requests for changes from the original specifications • Partnering with other functional areas to drive project activities and keep the team aware of customer issues, potential risks and resolving conflicts • Following established standards and procedures for project reporting and documentation • Building and maintaining positive working relationship with vendors and external/internal customers #### Position Requirements: • 5+ years of progressive broad-based information technology and business experience • Experience acting as the liaison between business and IT stakeholders with communication skills to speak appropriately to both parties (translating technology to the business and vice versa) • Experience in full life-cycle project development including requirements, design, development, testing and roll-out • Experience in analyzing a business issue and developing a future state recommendation • Strong Project Management skills; expert in organizing, planning and executing large-scale projects from start through implementation; • Ability to analyze project needs and determine resources needed to meet objectives • Highly developed skills in using MS Office Suite applications including: Project, Visio, Excel • Understanding of Transition Management principles, procedures and best practices • External project management certification such as PMP from PMI or other project management certification is preferred • ITIL Foundation Certified is a Plus This role requires to travel up to 50% (no travel during COVID). You will report to Global Transition Leader for Advanced Service Delivery What Lenovo can offer you: • Opportunities for career development & growth • Opportunity to have impact and bring own added value • Access to various trainings • Performance based rewards Lenovo is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. About Lenovo Lenovo (HKSE: 992) (ADR: LNVGY) is a $50 billion Fortune Global 500 company, with 63,000 employees and operating in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. To find out more, visit https://www.lenovo.com We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

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