Job Title: EP Validations Administrator - GRADUATE.
Location: Chalfont St. Peter
About RWS:
RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.
Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.
Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.
Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).
For further information, please visit: www.rws.com
About The Role:
We are seeking enthusiastic and detail-focused individuals to join as 'EP Validations Administrator' at our head office team in Chalfont St Peter.
This is an exciting opportunity to join a world-leading organization at an exciting time of change and transformation for its people.
Your role will be to support the department with a variety of admin and project management-related duties.
Your day-to-day will include:
- Generation of project-specific reporting documentation within the Workflow Management System(s)
- Cross-reference of invoices and documents against client requirements to ensure client satisfaction
- Final quality control of documents before release to clients
- Maintenance of records within the Workflow Management System(s)
- Monitoring of the departments’ shared mailbox.
- Recording and reporting of overdue European Patent annuity reminders and lapses.
- Work directly with the IP Operations teams to meet client requests
Requirements:
- Highly proficient in the use of Microsoft Office applications (Word and Excel)
- Strong oral and written communication skills
- Meticulous attention to detail
- Excellent organizational and time management skills
- Ability to use initiative and problem solve
- Ability to multi-task and work under pressure
- Understanding of urgency and escalation procedure
- Exceptional interpersonal skills and ability to work independently and as part of a team
- Previous experience in administration is advantageous but not essential.
Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.
As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.
We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.
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