The EUC Manager role is a position that manages a global team of domain experts. The role will manage teams responsible for all aspects of End User computer provision across the RWS group.

 

Responsibilities:

• Design and execute short and long-term strategic plans to ensure End User Compute provision attains current and future needs.
• Develop, execute and oversee procedures and governance policies.
• Align EUC provision with IT Disaster Recovery Strategy for the organization.
• Define EUC software and hardware standards in collaboration with stakeholders and owners.
• Report and prepare strategies to maintain EUC estate.
• Ensure security levels on the EUC estate are maintained.
• Oversee operational costs, ensuring alignment with short and long-term financial estimates.
• Effectively manage people by building a high-quality working relationship and providing a blend of support, development and performance management.
• Proactive management of people, ensuring that all the required processes, including induction, appraisals and ongoing 1:1s are in place across the teams
• Effectively recruit and select staff in line with RWS’s recruitment and selection processes.
• Effectively manage business performance by planning, co-ordinating, delivering, evaluating and communicating.
• Actively learn and develop to stay up to date with technologies in areas of expertise and to meet the evolving needs of the role.

 

Requirements:

• Experience in managing multi-disciplinary teams, ideally, experience in managing global teams
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills in English
• Understanding of ITIL
• Proven and relevant working experience in a Senior EUC, Infrastructure or similar role.
• Comprehensive understanding and working knowledge of several of the following technologies: SCCM, Intune, Hydrid Azure/SSCM/Intune configurations, Microsoft Azure, Microsoft 365, Citrix or VDI technologies, Security tooling AV and Managed detection and response software or Apple device management tools (e.g. Jamf)

 

What we have for you:

• Competitive salary with quarterly bonuses.
• A comprehensive benefits package (5 weeks of vacation, 2 sick days, meal vouchers, cafeteria plan).
• Flexible working hours (core time 10 am – 3 pm) and Home Office (upon agreement with manager).
• External training and a lot of internal training, which offers opportunities to support your growth (e.g. Scrum, English language lessons).
• The opportunity to work on projects for some of the most innovative brands in the world, often before products are released to the general public
• Agile teams – you can work on a variety of projects and problems that interest you
• Chance to put your ideas into practice and engage with hundreds of employees globally, therefore an English-speaking environment.
• New offices in the city center with relaxation zones and a big terrace with a grill. Parking place and bicycle room.
• Location: our modern new offices in Brno, Vlněna campus or on remote bases.