Job Purpose: Maintain Security technical systems, issue access cards to staff, provide technical and software support. Ensure compliance to departmental and Company policies and procedures.

Key Responsibilities

• Handle access requests for Lenel System, Timelox System, and Key Cabinet System from different departments
• Produce badges e.g. employee, LV, vendor, visitor, etc.
• Issue, re-issue, deactivate different badges
• Maintain the proper functioning of readers, biometric readers, emergency button and door sensor
• Maintain the proper functioning of guest room door locks
• Replace guest room door lock hardware, e.g. battery, card reader, and transceiver
• Perform monthly maintenance checks of door locks and key cabinets
• Prepare status reports such as the card issuance records
• Install keys into key cabinet with tamper-proof keyring
• Keep records of key cabinet events
• Provide audit trail weekly to Internal Audit
• Update inventory records update
• Assist the EAC Technician I with their responsibilities and relieve them in their absence

Competencies and Requirements
Experience: Previous access control experience an advantage
Education: Secondary school diploma or above
Knowledge/Certificates: Detailed access control system knowledge
Language Ability: Basic Cantonese, English and Mandarin
Computer Skills: Basic