We are looking for a member of our logistics team focused on digitalisation to monitor the correct documentation of shipments exported outside the EU. We expect our new colleague to be able to make independent decisions and solve tasks in the assigned area, but also be a good team player, as this position requires coordination of assigned topics with colleagues who handle another part of the logistics process (freight) Export documents are processed electronically in the form of EDI messages for most shipments at Siemens. Your task will be to take care of shipments that have been evaluated by internal systems as erroneous, and the necessary customs documents may either be completely missing or have some deficiencies. Your task will be to correct/agree with the parties involved in the customs procedure to correct all these errors. On a daily basis, you will be communicating by phone and email with contracted global carriers from all over the world, with Siemens manufacturing plants that are mainly located in Germany or other EU countries, as well as with customs authorities within the EU to clarify what needs to be added or corrected in the documents. What will your job entail? You will be tasked with finding the causes of problems in customs procedures and resolving them. Based on your experience, we expect you to work with Siemens divisions to take action to address the root causes of these errors. As part of this role, you will communicate extensively with all stakeholders: With the shipping companies, from whom you will need to request PDF backup documents in the event of electronic transmission failures and requests. Siemens internal customers (Siemens Business Units) with customs authorities throughout the EU with teammates in the Czech Republic and Germany responsible for other parts of the transport chain with IT support for the regular reports generated, for checking error messages and for troubleshooting errors in transmissions You should be a process-oriented person with an eye for detail for the following reasons: You will be tasked with analysing large volumes of electronic transport documents to meet EU export criteria and continuously monitoring the quality of electronic transport documents for Siemens. You will interact with (among others) customs authorities You will report regularly to internal customers You will regularly inform internal customers of potential errors in the process and overall data quality of the carriers they use You will suggest improvements and streamlining of existing processes to comply with all regulations As a suitable candidate, what you should meet: We require a very good knowledge of German (B2/C1) for daily communication with customers and customs in Germany. Knowledge of English is also required for communication with freight forwarders worldwide, as well as with customs offices/customs brokers ability to deal with customs authorities within the EU Consistency and a strong sense of follow-through are required Excellent communication, presentation and coordination skills ability to work very well with Excel is essential positive attitude towards IT, ability to work with IT support Experience in international transport or customs declaration would be an advantage knowledge of the ALTAS customs system is an advantage, but not a requirement What can SIEMENS offer you? 5 weeks of vacation (up to 8 extra days can be purchased from the benefits budget) Flexible working hours with a fixed core from 10:00-14:00 home office with 100 CZK net/day allowance annual bonus with the possibility of transfer to cafeteria e-vouchers worth 90 CZK/day MultiSport card at a discounted price annual cafeteria budget of at least CZK 24,000 with any use on the benefit-plus website (e.g. holidays, language course, cultural and sporting events, etc.) contribution to life insurance or pension insurance paid from benefits company kindergartens in Prague and Ostrava the opportunity to become a Siemens shareholder and receive free shares We will fully train you, provide you with maximum support and guide you to develop your work experience. That's not only why we are the ideal place to develop your career! Organization: Global Business Services Company: Siemens, s.r.o. Experience Level: Early Professional Job Type: Full-time