The job: Employee Onboarding Experience Specialist (Band 6)

How will you make an impact?

As an Employee Onboarding Experience Specialist you will be part of the Global Services & Support (GSS) business within the Life Sciences Solutions Group (LSG) of Thermo Fisher Scientific and will report to Sr. Manager, Global Operational Excellence Team. You will contribute to customer and employee satisfaction by working with GSS teams in facilitating the onboarding of newly hired employees during the new hire training phase.

What will you do?

The Employee Onboarding Experience Specialist will drive the successful onboarding of newly hired employees within GSS and to this end will:

• Work with partners from human resources and talent acquisition teams in identifying and tracking new hires to be onboarded by function, location and job profile.
• Work with GSS teams in developing, enhancing and maintaining a GSS new hire onboarding plan.
• Own the scheduling of modules on this plan and track progress and successful completion of the same
• Identify risks to new hire onboarding experience, propose and execute on solutions to address these risk, by working with hiring managers from GSS teams
• Provide project management support to the development, modification and sustenance of new hire trainings’ content by working together with GSS subject matter experts, and facilitate the addition & maintenance of this content in a learning management system
• Provide regular status updates & data reports to GSS stakeholders and hiring managers on onboarding progress and completion
• Identify gaps and opportunities to improve in the onboarding process through own initiative as well as by soliciting feedback from GSS teams, and propose solutions to address the same
• Deliver basic trainings to new hires on IT tools used across GSS and Thermo Fisher Scientific, such as Microsoft Office 365 functionalities
• Set up new hires and their managers for success by facilitating access to IT tool through the submission of IT tickets, track progress on the same and escalate when and where needed
• Mark and communication of onboarding completion through hand over to hiring managers

May be assigned other tasks and duties related as appropriate.

How will you get here?

• Must possess excellent administration and organizational attitude
• Excellent communication skills
• Efficient time management, ability to plan and able to prioritize own tasks & team’s tasks effectively to meet deadlines and expectations.
• Strong team work, cooperation skills and ability to seek information and create networking
• Must be able to work effectively both on an individual level and within a team environment
• Strong internal and external customer focus
• Pro-active, helpful, ‘can-do’ attitude
• Driven to continuously develop and improve own and team performance
• Be at-ease with IT tools, and be willing to learn use of various IT tools used in the business

Required Qualifications

• Prior experience in a similar role or an administrator role with demonstrable project management experience would be of advantage
• Competent user of Microsoft Office Suite (Word, Excel, PowerPoint)
• Must be fluent in written and spoken English, proficiency in other language(s) skills would be of advantage but not essential

Working conditions

• This role can be remote based anywhere in the UK

HCC *GTSDouble

************* APPLICATIONS WILL CLOSE WEDNESDAY NOV 4TH ****************