The Community you will join:

We are looking for an Employee Relations Manager in India with deep Employee Relations (ER) expertise to help build and maintain the ER function here at Airbnb in India. This employee will be responsible for helping guide the ER function inIndia, which includes developing frameworks, guidelines, approaches, practices, and operating principles. 

The difference you will make:

The successful candidate will establish relationships across the organization and provide ER subject matter expertise in India in order to support the mission, culture, and values of Airbnb. 

A typical day:

Strategic Planning & Leadership 

• Develops an India Employee Relations (ER) framework, including strategies and proposals to drive continuously improving ER practices within the organization based on trust, mutual respect, strong performance management, and accountability in support of the goals of the organization. 
• Designs and implements a comprehensive communications strategy to promote ER best practices within the region.
• Help enforce HR policies, procedures and practices to ensure compliance, enhance the workplace, and promote the Company culture.
• Assesses employment risk in coordination with India HR leadership and Legal based on current regulatory landscape and anticipated changes.

Case Management 

• Handles and advises on a caseload of complex ER investigation matters such as: bullying, retaliation, harassment, and discrimination. Ensures cases are handled fairly, consistently, transparently, in a timely fashion, and in line with Company culture, policies, and appropriate local laws.
• Takes the lead in addressing employee issues, complaints, and investigations working in partnership with other Human Resources, Legal, and compliance related teams.
• Makes recommendations on appropriate courses of action, matching investigation strategy to the complexity, risk, sensitivity, and confidentiality of the investigation.
• Develops and conducts training for leaders, managers, employees, Talent Partners, and other stakeholders as needed. 
• Maintains an organized case management system including the ability to run analytics, metrics, and produce data visualizations. 

Your expertise:

• Bachelor’s degree required; JD, MBA or other Advanced Degree preferred
• 8+ years of Employee Relations/Human Resources experience.
• Proven work experience in managing investigations and advising on complex employee relations issues. 
• Superior written and oral communication skills 
• Ability to be a coach, mentor, advisor, and partner with stakeholders at varying levels of seniority 
• Expert knowledge of ER, labor relations, training, conflict resolution, and direct experience leading complex global investigations at all levels, including executive level 
• Strong working knowledge of Indian employment legislation 
• Must be self-motivated and have an enhanced ability to prioritize/plan in a fast-paced, high growth environment 
• Some travel may be required 

Our commitment to inclusion & belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.