Job Description

• Provide level 1 and level 2 technical support
• Provide support on network, desktop hardware and software and other peripherals
• Follow up with customers to ensure issue has been resolved
• Working in shift rotations

Requirements

• Higher Diploma or above in Computer Science or other related disciplines
• 3 years of relevant support experience; experience supporting over 300+ users
• Experience in banking & finance environment is preferred
• Good communication and problem-solving skills
• Strong knowledge and technical skills in PC desktop aspects
• Fluent in English and Cantonese, Mandarin proficiency is a plus

Interested parties, please send your CV along with your expected salary by clicking 立即申請