Make your mark in our exciting world at Siemens. We are a collection of over 372, 000 minds building the future, one day at a time. Together, we create technologies that take society further. We’re looking for people with the skills and vision to build a better tomorrow. Join our Smart Infrastructure Division as an Energy and Sustainability Analyst and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow. The Siemens Energy Bureau provides an energy management platform to hundreds of customers across commercial, industrial, and public sectors. The Energy Bureau Analyst role will help support customers in the new Awarely platform as well as assisting in the migration from the legacy platform helping to identify new services that customers need. The role will be a blend of remote working and Nottingham office-based working as required. It’s incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful and engaging culture. We also appreciate that development and training is important to many and that’s why we have a supportive environment which invests in our employee’s development, whether that’s Chartership, training or mentoring. Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. See our flexibility culture. Change the future with us. Act as an expert system user assisting customers in gaining maximum value from the system modules, ensuring a positive overall experience Present Awarely and Bureau services capabilities to current customers and support the sales function in demonstrating services to prospective customers Interpret industry themes and customer energy and sustainability aspirations to contribute to evolving service lines Implement, deliver, and automate new processes to support incoming new sales around sustainability reporting, insight services and asset optimisation Undertake one off analysis using system tools to demonstrate potential savings for customers Operate a suite of business processes necessary to maintain customers in the Awarely platform Act on alerts and any service degradation/interruption, liaising with Application Support, suppliers, and Operational teams as necessary Feed into the development roadmap and provide support and testing for system enhancements Monitor service delivery ensuring operation to contracted parameters (time and quality) Deliver all Bureau services to prescribed timescales and seek to innovate and streamline delivery wherever possible Ensure customer queries, service issues and exceptions are resolved promptly (often requires liaison with other teams and supply partners). What you need to make real what matters. • Excellent customer service • Strong written and verbal communication • Process mapping and process improvement • Regression and normalisation techniques • Analysis of mass data • Problem solving and root cause analysis • Advanced Excel • Application of statistical techniques to datasets We’ve got quite a lot to offer. How about you? Our compensation package includes a competitive salary, holiday allowance, pension and other additional benefits. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you. Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. See our flexibility culture. We have partnered with VERCIDA, the UK's largest diversity and inclusion focused careers site where all our vacancies are in an accessible format. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please let us know via our FAQ section. #indeedsiemensAG22 #LI-KH1 Organization: Smart Infrastructure Company: Siemens plc Experience Level: not defined Full / Part time: Either