Engagement & Operations Manager

Cyberjaya, Malaysia

The Dell Security & Resiliency organization manages the security risk across all aspects of Dell’s business. We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career. 

Dell is a worldwide provider of information technology services and business solutions to a broad range of clients. We seek men and women who share our values, thrive in a team environment, and recognize the importance of accountability; people who strive to exceed expectations to ensure our Clients' success.

We are currently seeking an Engagement & Operations Manager to join our Security & Resiliency team, based in Cyberjaya, Malaysia. The ideal candidate is a creative, energetic person who is very experienced with offensive security programs. The Security Assurance Engagement & Operations Manager is responsible for the life cycle of security testing projects, initiatives and adversarial simulation activities. The Engagement & Operations Manager will guide security testing projects and initiatives to successful completion through scoping, planning and execution phases.

Key Responsibilities

• Create project plans, establish timelines, risk mitigation plans and build budgets
• Coordinate team resources and distribute assignments
• Track tasks and resources through activity phases to achieve desired outcomes
• Maintain communications for projects and initiatives for all stakeholders, providing a single point of contact for all aspects of the engagement
• Report on progress and provide regular updates to leadership and stakeholders
• Work with cross-functional teams to ensure project objectives are achieved within established timeframes

• Use of modern project management technologies and tools as required
• Maintain analyst capability profiles and collaborate with leadership to identify training, experience and staffing opportunities

Essential Requirements

• 4+ years of experience directly in, or providing relevant support to security testing programs
• Demonstrate an advanced level of proficiency in mapping security testing activities to offensive security training and expertise

• Accustomed to working in a dynamic, high pressure, fast-paced environment
• Ability to solve problems and work through ambiguity and uncertainty
• Solid organizational skills including attention to detail and multi-tasking skills

• Excellent written and verbal communications skills and ability to adapt communication style to a variety of audiences
• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) credential preferred
• ITIL certification a plus