Position Summary:

Experienced applications engineer who assists sales engineers and customers with adhesive and equipment selection, testing, evaluation and troubleshooting.

职位概要:

有经验的应用工程师，协助销售工程师和客户使用UV胶粘剂和UV固化设备的选择，测试，评估和故障排除。

RESPONSIBILITIES:

• Provides telephone or on-site application recommendations and trouble-shooting assistance to customers, sales engineers and sales partners; effectively reaches an optimized application recommendation or root cause conclusion
• Completes technical projects as assigned within established timeframes; clearly understands and validates project objectives; develops testing plans (inclusive of test matrices, data collection and analysis techniques, and reporting format) that ensure project objectives are efficiently achieved; assesses project requests for viability, cost, resource demand, and (if applicable) proposes alternative approaches that will more efficiently meet the objectives
• Collects, organizes, and reports data and conclusions in WORD, EXCEL, and PowerPoint formats, utilizing appropriates charts and tables. Issues professional, formal reports upon completion of projects.
• Skillfully prepares and delivers oral presentations (using PowerPoint and EXCEL) to customers and co-workers
• Coordinates key prospect and key account activity with field sales and marketing.
• Provides technical service training for sales channel partners and customers.
• Enters information into Customer Relationship Management database in a timely manner.
• Develops and maintains expertise in Application Engineering laboratory equipment operation and test methods. Develops new test methods as required.
• Maintains expertise in assigned technical and market fields, inclusive of competitive technologies and products
• Directs technical support for territory
• Works safely and wears personal protective equipment in required areas.
• Other Duties as assigned

职责:

• 为客户、销售工程师提供电话或现场应用建议和指导;有效地达到优化的UV产品应用推荐。

• 完成既定时间内分配的技术项目;清楚了解并确认项目目标;开发测试计划(包括测试矩阵、数据收集和分析技术和报告格式)，确保项目目标的有效实现;并(如果适用)提出可以更有效地实现目标的替代方法；

• 收集、整理和报告数据和结论（通过WORD，EXCEL，PowerPoint等），在项目完成后发布正式且专业的报告；

• 熟练地为客户和同事准备并提供口头讲解或报告(通过PowerPoint和EXCEL)；

• 与现场销售和市场协调，协调关键客户和关键客户的活动；

• 为销售渠道合作伙伴和客户提供技术服务培训；

• 及时将信息输入客户关系管理数据库；

• 开发和维护应用工程实验室设备操作和测试方法的专业知识。根据需要开发新的测试方法；

• 在指定的技术和市场领域保持专业知识，包括有竞争力的技术和产品；

• 其他职责分配.

QUALIFICATIONS/REQUIREMENTS:

EDUCATION

Bachelor Degree in any Chemical related field (preferably in Chemistry or Polymer Materials) or technical school if the candidate is with excellent experienced industry or lab background.

资格证书/要求:

教育

化工相关专业(最好是化学或高分子材料，胶黏剂，涂料方向)

EXPERIENCE/Skills

Minimum of two-year experience of technical service or R&D in the Chemical related Industry (preferably adhesive) . Outstanding fresh graduate would also be OK.

Work experience in adhesive, coating, resin industry is preferred, be familiar with testing equipments.

Familiar with adhesive application in electronics, industry or medical fields

Excellent people skills, Self-motivated, independent performer with good analytical and communication /computer skills

Good communication skills in both written and verbal English and ability to work in cross-functional teams is mandatory.

经验/技能

2年以上化工相关行业技术服务或研发经验(最好是UV胶粘剂或UV涂料)

熟悉电子、工业或医疗领域的应用

优秀的人际交往能力，自我激励，独立工作，具有良好的分析和沟通能力

良好的书面和口头英语沟通能力，并能在跨职能团队中工作

上班地址：车公庙泰然六路苍松大厦南座617&618