Title:      Engineer - SFDC

Location TRIL GTC

GCL        C2

Job Summary

At AstraZeneca, we believe in the potential of our people and we’ll develop you beyond what you thought possible. We make the most of your skills and passion by actively supporting you to see what you can achieve no matter where you start with us.

In Commercial IT, we are looking for a senior consultant who can work smart and manage the SFDC AM support in an ease manner by reducing the redundant work. The candidate should also be flexible in learning new technologies and work collaboratively with the team in Chennai/Guad.

Job Description

Role and Responsibilities

• Requirement Analysis, technical assessment
• Advanced trouble shooting, break fix for issues spanning SFDC and related integrations
• Root Cause analysis and e2e resolution
• Proactive analysis, validation & working on product issues with SaaS providers such as SFDC/Veeva Vault Evaluating multiple resolution options and taking the best approach to suit AZ’s needs to ensure high availability and usability of supported applications

Essential Skills and experience

• Experience of working in Sales & Marketing Portfolio preferably in Life Sciences Industry.
• Technical hands on experience in
  • SFDC, Apex Data Loader
• Excellent communication and interpersonal skills.
• Excellent spoken and written English language skills.
• Proactive approach to problem solving. 
• Able to grasp and understand new technology and concepts
• Master’s / Bachelor’s degree or equivalent.

Desirable Skills and experience

• SFDC configuration

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Date Posted

07-Jan-2020

Closing Date

07-Apr-2020

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.