Job Title:  Engineer 
Location: TRIL GTC
GCL : C2

JOB DESCRIPTION:

AstraZeneca is looking for Veeva Vault Support Engineer with Clinical Studies Domain experience to join the Science Vault Centre of Excellence to support our Trial Master File application.

Additionally, the engineer will also be working on configuration changes/new configuration development. Candidates for this position should have strong BAU/Maintenance support knowledge.

This support Engineer role may also be part of DevOps Platform team for AZ Clinical Vault suite.

KEY RESPONSIBILITIES:

• Serve as an internal consultant and Veeva Vault expert for IT and business partners across regions and business areas.

• Participate in business requirement gathering and design activities with business & IT stakeholders as part of scrum team.

• Perform delivery activities through Design / Build / Test / Deploy phases for regular releases and key Veeva platform initiatives.

• Design and build extensions for Veeva Vault to accommodate custom business flows.

• Ensure that all system security and control procedures are implemented and maintained

• Generate and implement ideas to simplify / streamline our integration landscape in alignment with integration design and patterns.

• Responsible to maintain the configuration specification documentation both for functional and integration configuration.

• Manage/Update JIRA Board during the lifecycle of an implementation focusing on requirements gathering, configuration, validation/testing, training, and go-live activities during releases.

• Work with Integration Platform team to edit/update/maintain integration interfaces.

• Work with Veeva technical team on requirements, issues related to Veeva API, Security Set-up and Functional Configuration.

• Responsible to solve day-to-day incidents, service requests and work towards incident-reduction and automation. Also, update Service Now (ticket management tool) for all events with respect to the incidents, service requests, changes and problems.

• Drive small modules in support transitions and ensure application stability when taking over BAU support of new applications.

MANDATORY SKILLS:

• Solid understanding of content management concepts.

• Working experience in any of the Veeva Vault product in Clinical space – eTMF, CTMS, SSU, RIM, Quality Docs etc. or Commercials space. Alternatively, working experience in Documentum will also be considered.

• Knowledge of SQL to write queries to help understand the integration requirements to be enabled via API led integrations. within Platform.

• Knowledge of support processes like Incident Management, Problem Management, Change Management and experience working in support teams.

• Knowledge of Clinical Trial processes across pharmaceuticals/biotechnology specifically as they relate to Clinical studies.

• Degree in Engineering/Life Sciences.

DESIERED SKILLS:

• Direct experience in clinical software solutions (clinical operations), TMF operations, and/or trial management to enable Study design, conduct, monitor and closure activities.

• Knowledge and experience in J2EE framework

• Experience working with JIRA, Service Now and Automated Testing tools.

• Experience of working in agile teams using methodologies such as SCRUM and SAFe.

EDUCATIONAL BACKGROUND:

Degree in Engineering/Life Science

PREFERABLE INDUSTRY:

Preferably with Pharma Domain

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 
 

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.