Eaton’s Electrical Sector North America Sales team is seeking a Pre-Sales Engineer for the Datacenter/IT channel sales team. The role will be based out of either Chicago, IL, Asheville, NC or Raleigh, NC on a hybrid schedule. Position Overview: The Pre-Sales Engineer will be responsible for providing presales application & technical support of the entire CPDI portfolio for channel sales, partners, and end users in market. The role will strategically align with channel sales by analyzing application requirements, techincal specifications, and creating an accurate and all-encompassing Build of Materials. The achievement of assigned key performance indicators, project escalation to the Regional Sales Engineers and/or Application Engineers, superior customer engagement, and providing maximum coverage and channel penetration will be key to this role. This role will partner Application Engineers for product-specific technical escalations, and Regional Pre-Sales Engineers for region-specific projects where the end user is located in territory. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this function you will: Provide general pre-sale application and technical support, and product guidance and solutions of all CPDI products for customers, end users, field sales, distributors and resellers per channel structure. Deliver exceptional service as the main point of customer contact through a positive attitude, high availability, accuracy, and responsiveness. Partner with channel sales to support and influence designated sales goals Analyze customer power systems and load requirements, interpret customer specifications, drawings, and schematics to select appropriate units for customer applications and build/validate Bill of Material. Cross reference competitive product Escalate appropriately to Regional Pre-Sales Engineers and Application Engineers Provide quotations per customer requirements according to channel pricing procedures Administer pricing programs such as deal registrations and special discounts Profile sales opportunities and communicate leads to field sales organization, Regional Pre-Sales Engineers, and Application Engineers Provide single point of customer contact, owning the project from inception to implementation Develop and maintain customer relationships through excellent customer service skills Manage daily phone, email, and chat volume to support internal and external customers Communicate regularly with the channel sales organization to share and influence business intelligence Proactively communicate voice of customer feedback to Application Engineers Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. #LI-KH2 Qualifications Required (Basic) Qualifications: Bachelor’s degree required from an accredited institution Minimum one (1) year of professional experience in sales, customer support, marketing, or engineering Legally authorized to work in the United States without company sponsorship No relocation benefit is being offered for this position. Only candidates within 50 miles of Chicago, IL, Asheville, NC or Raleigh, NC will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation. Preferred qualifications: Bachelor’s degree in Electrical Engineering Understand basic electrical/power theory Understand and apply electrical standards (UL, NEMA, IEC, etc.) Position Criteria: Superior knowledge and demonstrated skills of sales techniques, customer interaction, customer relations and employee development Detail oriented Ability to multi-task and prioritize Strong work ethic, desire to learn, openness to receive feedback Effective communication skills; customer-focused At Eaton, we know that good benefit plans are important to employees and their families. In addition to a competitive base salary, Eaton provides various Health and Welfare benefits as well as Retirement benefits. Click here for more detail: Eaton Benefits at a Glance. #LI-KH2 Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Sales Region: North America – US/Puerto Rico Organization: NAS North American Sales Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: Yes, 10 % of the Time