Event Services Manager
At Fairmont Waterfront our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site.  Be an ambassador for our exceptional offerings as Event Services Manager, where you will liaise between multiple departments to meet the needs - and exceed the expectations - of your clients.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  
  What you will be doing:
• Books function space for clients and co-ordinates and distributes applicable function details in a timely manner with attention to detail
• Builds creative menus and designs floor plans for events
• Handles requests from clients that are necessary to facilitate their function successfully, confirming electrical, internet, telecommunications, audio-visual and exhibition requirements based on discussions with clients
• Consistently offers professional, friendly and engaging service
• Prepares sales contracts, event orders and conference resumes
• Works with Sales to ensure proper coordination and distribution of applicable information concerning convention clients
• Attends and participates in related internal departmental meetings to ensure information is given and to assist in problem solving decisions
• Conducts daily walk throughs of the function areas to meet/greet clients and ensure their needs are being met
• Generates business via direct face-to-face sales calls, telephone, and written correspondence, including walk in inquires and site inspections
• Follows departmental policies and procedures
• Acts as a liaison between client and internal hotel personnel to ensure maximum guest satisfaction
• Be available as requested for special duties dictated by client's needs or those of the hotel
• Follow departmental policies and procedures including all safety policies
• Other duties as assigned

 

Your experience and skills include:

• Minimum 4 years Catering/Event Services or Sales experience
• Previous leadership experience with a similair role required
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Strong computer skills including Opera Sales & Catering, Property Manager, Social Table, Word, Excel, Passkey
• Front Office, Reservations and Banquets experience an asset
• University/College degree in a related discipline preferred
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Must be legally eligible to work in Canada.  The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

 

 

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