Core Responsibilities: 

• Handle events-related customer inquiries
• Maintain ticketing records and ensuring a proper record of guest lists
• Ensure smooth execution of each event before, during and after:
  • Co-ordination with event venue staffs and logistic partners
  • Ensuring proper staffing for all events
  • Ensuring all special customer requirements are met
  • Timely delivery of event materials e.g. glassware, wines, printed materials, place cards etc.
  • Timely setup of event materials at the event venue
  • Ensure all leftover event-materials are properly packed and get picked up after each event
• Assist in ad-hoc administrative tasks as required, including and not limited to:
  • Photo-taking for marketing efforts
  • Maintaining social media communications and other marketing and promotional campaigns
  • Preparation of sales and marketing presentation materials
  • Translation of marketing materials between English and Chinese
  • File maintenance
  • Daily in-shop matters 

Minimum Qualifications:

• Diploma or above with at least 1 year experience in an office environment. Recent university graduates will also be considered.
• Strong interest in wine
• Excellent command of written and spoken English, Cantonese, and Mandarin
• Excellent command of Microsoft Office functions
• Familiar with social media platforms

Preferred Training and Experience: 

• WSET qualifications
• Sales and customer service related work experience
  
  

Please send your detailed resume and cover letter including your expected salary and earliest available date.