Events Coordinator
AccorDubaiUpdate time: August 8,2022
Job Description
- To coordinate all internal and external correspondence, incoming e-mail, and another administrative duties for the Sales team.
- To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Sofitel procedures and policies
- To provide a courteous, professional, efficient and flexible service at all times, following Sofitel Palm standards of performance, by e-mail, phone or in person
- To be entirely flexible and adapt to rotate within different sub departments of the Sales and Marketing Department or any other Department of the hotel as assigned
- To perform all duties and tasks when rotated or assigned to another Department as per Master Task List or Standards of Performance for that Department
- To be fully conversant with all services and facilities offered by the hotel
- To perform opening and closing procedures established for the Sales office
- To ensure that the Sales office and surrounding area is kept clean and organized at all times
- To monitor operating supplies and reduce spoilage and wastage
- To utilize
- To ensure that the correct booking procedures are implemented, including group room and meeting program history, contractual agreements, room block analysis, etc.
- To ensure that all credit and collection procedures that have been established by the Hotel are implemented following the established Credit Policies and Procedures
- To ensure that all sales contracts follow the established Hotel Policies and Procedures
- To project a warm, professional and welcoming image, in person or on the phone
- To be demanding and critical when it comes to departmental standards.
- To ensure that an efficient and accurate filling system, both manual as well as electronically is maintained at all times
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