Shangri-la's Sanya Resort & Spa, Hainan

三亚香格里拉度假酒店

Job Description/Requirements:

• Ensure sensible and effective use of the telephone-all incoming calls promptly answered in an agreed manner.
  

• Ensure that calls are screened and dealt with in an appropriate way.
  

• All enquiries to be dealt with within 24 hours.
  

• Assist telesales research of existing/new clients within guidelines of Director of Sales / Director of Sales & Marketing.
  

• Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.
  

• Ensure the strict confidentiality of information passing through the office.
  

• Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.
  

• Coordinate and assist in organizing sales trips.