Events Executive

As an Events Executive you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable.

You will effectively manage and facilitate all event types, from Weddings, Socials, Meetings and Conferences, while exceeding customer expectations.

 

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
• Shuttle to and from St. Andrews
• Meals on duty
• 50% off F&B
• Discounted B&B stays
• Discounted Spa treatments
• Access to gym and pool area

What you will be doing:

• Reconfirm and deliver all details in Sales Contract, to include, but not limited to the following:

• Deposit Schedules
• Room Cut Off Dates
• Room Block Release Dates
• Rooming List Due Dates
• To establish productive relationships with all meeting planners through the planning and implementation of programs.
• Plan, organize and coordinate the assigned events, to include all food and beverage, meeting room set up, recreational activities, and to ensure proper billing is maintained.
• Consistently perform standards of service, interact with guests/ clients and all hotel employees in a professional, gracious and friendly manner.
• Guide clients by making creative suggestions regarding all aspects of event to ensure all guests expectations are met and profitable margins are in place.
• Maintain a working knowledge of the operation and service capabilities of all other hotel departments and facilities as they relate to the service of conventions.
• Host site visits and menu tastings to successfully convert Wedding & Event enquiries
• Maintain effective communication within department, be responsive to training and instruction and appraise management of any concerns, suggestions and ideas.  Stay aware of issues concerning sales, catering, banquets and general hotel operations.
• Issue Banquet Event Orders, and provide hotel departments with thorough information on all banquet events to ensure high levels of service and guest satisfaction.
• Follow through with information distributed (BEO’s, Resumes, Group Cover Sheets) to operational departments to ensure that it is understood and able to be carried out in a manner which the meeting planner expects.
• Daily review all banquet checks to confirm that all billing was done in accord to actual requirements.
• Serve as a liaison with the meeting planner and operational staff, to communicate any changes or needs that may spontaneously arise while program is occurring.
• After the conclusion of event, to work with the accounting department to guarantee a detailed and complete final bill is sent to client. 
• To follow up with accounting to confirm final bill has been paid.  If assistance is required based on billing dispute, to quickly resolve all issues.

Your experience and skills include:

• Excellent interpersonal and communication skills
• Ability to prioritize work in an environment with multiple interests
• Ability to handle complex and confidential information with discretion
• Competency using a variety of computer software’s

Your team and working environment:

Event planning is located in the open plan office, within the hotel on the ground floor. 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS