1. To handle telephone enquiries from patients and public.
2. To assist MSWs to liaise with NGO and SWD in checking cases and perform triage cases.
3. To provide support to MSWs in processing medical fee waivers and Samaritan Fund applications.
4. To assist DM(MSS) in waiver audit as well as post approval checking of Samaritan Fund application from Cluster checking units.
5. To assist MSWs in processing of Medical Enquiry Forms.
6. To handle simple report, data collection and statistical compilation.
7. To provide general support to patient groups or programs.
8. To perform any other duties as assigned by supervisors.

Entry Requirement:
1. University Graduates; OR
2. F.5/ S.5 with:
(a) HKCEE 5 passes incl. Eng (Syl. B) & Chin; or
(b) 5 subjects in HKDSE attaining the level specified below:
(i) Level 2 in Eng & Chin; and
(ii) Level 2 in New Senior Secondary subjects/ "Attained" in Applied Learning subjects
(subject to a maximum of 2 subjects under this category)/ Grade E in Other Language subjects
AND diploma in a specialized function.

Preferable Attributes/ Exposure:
1. Good PC Skill in MS Office, Word, Excel, PowerPoint, Chinese word processing & webpage setting & maintenance.
2. Good commands of both spoken & written English & Chinese.

Remarks:
For Serving HA Staff
1. F.5/ S.5 with 2 years’ relevant experiences in HA may also be considered.
2. The selected candidate(s) will be offered contract or fixed terms appointment for 1 - 3 years depending on his/her employment package.
3. The offer of salary to serving employees upon changes in appointment will be determined based on the remuneration package/ employment terms of the staff concerned and prevailing policies.

For External Applicants
4. Appointment will be on contract terms for 1 - 3 years. 5% of total basic salary as end-of-contract gratuity may be offered upon satisfactory completion of contract.
5. Retiring / retired HA staff who wish to continue working for HA after their normal retirement may also apply. If selected, the terms and conditions of employment will be offered in accordance with prevailing policies of the Retired and Rehire Mechanism of HA.

For All Applicants
6. May be required to work outside normal office hours, work shift and irregular hours, and attend duties during typhoon, black rainstorm warnings and other emergencies.
7. May be required to work in another work location to meet service needs of the HA.
8. Please submit application on-line on or before 2 May 2019. For enquiries, please telephone 2990 4185 / 2990 4187.