Responsibilities
- To perform all the daily operational tasks related to the daily activations for retail & corporate contracts- Checking of drawdown doc, to verify its accuracy with that whole set of loan drawdown doc ensure its correctness
- Input data into the CMS system & TransUnion System
- Prepare drawdown Report to dealer & internal departments
- Prepare e-banking instruction for DD collect
- Preparation of loan documentation for special retail requests, corporate & dealer customers

- Post loan drawdown- Prepared and sent out the welcome pack to the customers (electronic & physical)
- Update of TU records
- Filing of activation documents to security file
- Set up & Follow up of Autopay for customers (include follow up with banks & input into system)

- Wholesale activations & administration
- Perform contract admin.& maintenance functions; ie, - receipting,
- audit confirmations
- handle special contract requests of customers
- restructuring

- Contract Closing - Sending of NPO notifications
- (early termination or normal paid-off contracts) for all contracts in CMS & TU
- Return of VRDs to customers

- Other- To participate in ad-hoc projects related to process improvements, system enhancement and new product implementation
- Security documents management
- System issue handling and monitoring
- Conduct other tasks as required by supervisor to support achievement of the company and team’s business objectives