Executive Floor Waiter/Waitress
Doubletree by Hilton海口市Update time: September 16,2019
Job Description
Work Locations
:DoubleTree Resort by Hilton Hainan - Chengmai
Meilang Lagoon, Chengmai
Haikou 570100
An Executive Floor Waiter/Waitress with Doubletree by Hilton comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel.
What will it be like to work for this Hilton Brand?
It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hiltonﾙ understands that doing the little things well can mean everything.
If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because itﾒs at the DoubleTree at Hilton where the little things mean everything.
What will I be doing?
What will it be like to work for this Hilton Brand?
It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hiltonﾙ understands that doing the little things well can mean everything.
If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because itﾒs at the DoubleTree at Hilton where the little things mean everything.
What will I be doing?
What will I be doing?
An Executive Floor Waiter/Waitress, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advise and information as requested. An Executive Lounge Host contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
- Process accurately check-ins and check-out
- Ensure that all Guest supplies and amenities are offered and replenished to the required standards
- Stay current with all hotel services as well as VIP requests and special events
- Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
- Project a professional manner with an emphasis on hospitality and Guest service
- Comply with Hotel security, fire regulations and all health and safety legislation
- Execute tasks as instructed by the Executive Lounge Supervisor or Manager
- Serve your role and Team in an environmentally-conscience manner
What are we looking for?
Executive Floor Waiter/Waitress serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Previous Front Office experience in the hotel, leisure or retail sector
- Calm, efficient and organised
- Excellent personal presentation and communication skills
- A passion for delivering exceptional levels of Guest service
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in Executive Lounge in a hotel environment
- Multi-lingual
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about DoubleTree by Hilton - where the little things mean everything.
- More than 250 properties in countries throughout the world
- More than 230 million cookies have been served, and still baking!
- Hotel chain continues to grow rapidly
- Features the signature Sweet Dreamsﾙ Sleep Experience
EOE/AA/Disabled/Veterans
Schedule
: Full-timeBrand : Doubletree by Hilton
Shift
: Day JobJob Level
: Team MemberJob
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