Our Hotel

Novotel and Ibis Melbourne Central is a dual branded hotel with 472 rooms conveniently located in the CBD.

We have a tight knit culture of collaboration between departments. Our housekeeping team is a very diverse and dynamic team, always looking for opportunities to exceed our guests’ expectations.

Everything we do, we do to help make our guests and our people feel welcome and feel valued to give them the best experience they deserve!

About you

You will be a housekeeping professional with extensive experience in a similar role, alongside a passion for empowering, developing and motivating your team to succeed. We are looking for an empathetic leader with strong communication skills, someone energetic, result-oriented and prepared to face challenges.

If you work well under pressure, have the ability to balance multiple priorities and are passionate about delivering high housekeeping standards, this is the role for you!

What you will be doing?

• Reporting to the Rooms Division Manager, the Executive Housekeeper, will be responsible for the day-to-day running of the Housekeeping department including management of rooms, public areas, room amenities and relevant supplies.
• Managing, planning and executing tasks related to departmental costs, inventories, training, budgeting, operational schedules, departmental manning, guest experience, departmental reports, team issues, departmental policies and other related issues.
• Lead the department’s daily briefings and monthly employee meetings ensuring all employees are familiar with the correct and updated information relating to all department and hotel related activities in order to carry out their duties effectively.
• Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members and implement and manage a process to measure the same.

What is in it for you?

• You will have the opportunity to build your skills and expertise to reach your potential and personal goals.
• Complimentary dry cleaning.
• Complimentary parking onsite
• Employee benefit card offering discounted rates in Accor worldwide.
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.