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Executive Meeting Manager
AccorAustinUpdate time: July 29,2022
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Job Description
Executive Meeting Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

What’s in it for you:
  • Growth and advancement 
  • Medical, Dental, and Vision Insurance, 401K matching
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
  • Consistently offer professional, friendly and engaging service
  • Ensure prompt and courteous service is extended to both internal and external customers
  • Maintain positive relationships with all guests, vendors, Colleagues and global sales network
  • Actively sell guest rooms to small groups, ensuring monthly and quarter goals are met
  • Conduct introductory site visits and planning site visits in a professional manner
  • Solicit new business, engage new clients, and rebook existing clients
  • Confirm and review rooms and function details with clients prior to arrival
  • Manage on-site program operations based on provided schedule
  • Meet clients prior to departure to ensure all details of the contract were delivered and to solicit any future business
  • Maintain accounts, contact, activity and business details within the appropriate software applications
  • Conduct pre convention meetings as required
  • Work closely with the Conference Services, Culinary, Front Office, Audio Visual, Golf and Spa teams to communicate group details
  • Obtain and manage rooming list details and communicate to Reservations Department
  • Manage billing, deposits and payments as required 
  • Maximize revenue potential with each program
  • Work within tight response deadlines
  • Follow departmental policies and procedures
  • Follow all safety policies
  • Familiarity with virtual sales tools for customer engagement
  • Other duties as assigned
Your experience and skills include:
  • Relevant sales experience is an asset
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Highly responsible & reliable
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem-solving abilities
  • Computer literate in Microsoft Window applications and other relevant computer applications required 
Your team and working environment:
A Forbes Travel Guide Four Star property, Fairmont Austin offers true luxury in downtown Austin with 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
 
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/
 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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