Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Prepare welcome cards/gifts for incoming VIPs and coordinate with internal departments.  Prepare daily invoices, signing documents etc. for Finance.

Leadership, managing execution, building relationships, learning and applying professional expertise are key ingredients to success for this opportunity.

Core work activities include:

• Perform other reasonable job duties as requested by Supervisors.
• Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
• Speak to guests and co-workers using clear, appropriate and professional language.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.
• Take and distribute meeting minutes to appropriate individuals.
• Operate standard office equipment other than computers such as telephone, photocopier, calculator, and electronic peripherals.
• Transmit information or documents using mail, or facsimile machine.

Minimum Job requirements:

• At least 2 year of related work experience
• Secondary school leaving or equivalent
• Excellent verbal and written communication skills (Cantonese/English)

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.