Executive Secretary to General Manager
AccorHo chi minh cityUpdate time: January 11,2022
Job Description
Job Description
  • Establishment of minutes of meetings and transcribes dictation from GM.
  • Answering and channeling phone calls, arranging and reminding appointments for GM.
  • Receives and screens office callers and visitors schedules and sets up appointments.
  • Receives opens and sorts all incoming mail; dispatches outgoing mail.
  • Performs duties common to all Department Heads and other duties as may be assigned.
  • Administers the distribution, filing and necessary information flow of the Duty Manager Reports.
  • Administers the gathering of data in order to establish weekly attendance forecast for Department Heads; working and days off for GM’s overview.
  • Does necessary corrections if needed and informs the GM on changes.
  • F&B menus etc. to be established on regular basis when needed with decent layout.
  • In-house Guest Letter to be established on regular basis with Rooms Division / F&B Manager.
  • Diverse lay-outs which goes in front of the guest.
  • Makes sure that all memos are channeled through her office in order to check the “copies to” and to inform the necessary departments if not already made.
  • Keeps trace for daily briefings re. Follow-up and important information; to be prepared for the GM.
  • Makes on regular basis proposals to General Manager about new ideas, internal problems, etc.
  • Regarding the proper information flow she is familiar with the organization chart of the hotel and the relevant flow of information.
  • Is familiar with all related company Corp. Design (CD) matters (frames, fonts, logos, etc.).
  • This section notes any paperwork, tracking or reports the individual would be responsible for (e.g. daily float count, petty cash)
  • Internal: Work in harmony with members of the Executive Committee, Information flow to GM
  • External: Clients of the hotel, Head and Regional Offices
  • Materials: All related material concerning her office, including machines, administrative & operating supply, etc.
  • To carry out any other reasonable duties and responsibilities as assigned.


Work Experience
  • National under local contract;
  • At least 2-3 year experience in a similar administrative executive office position;
  • Establishment of proper business correspondence, memoranda, reports and forms, including those of confidential nature;
  • Excellent reading, writing and oral proficiency in English language; proficient in MS Excel, Word, & PowerPoint;
  • Excellent knowledge of dealing with computerized word processing; maintaining a filing system for diverse data, memorandums and correspondence on the PC’s hard disk and within filing system GM’s office;
  • Well-presented and professionally groomed at all times.


Benefits
  • Employee benefit card offering discounted rates in Accor Hotels worldwide.
  • Develop your talent through learning programs by Academy Accor.
  • Opportunity to grow within  your property and across the world.
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.


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