Experience Center Manager
Avery DennisonNingboUpdate time: October 13,2021
Job Description

Company Description

3Avery Dennison (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 30,000 employees in more than 50 countries. Reported sales in 2020 were $7.0 billion. Learn more at www.averydennison.com.

Avery Dennison Retail Branding and Information Solutions (RBIS), a global leader in apparel and footwear industry solutions, is a $1.6 billion division of Avery Dennison. We provide intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments and packaging solutions that enhance consumer appeal. We accelerate performance through radio frequency identification (RFID)-enabled inventory, loss prevention solutions, price management, global compliance and brand security solutions. Based in Westborough, Massachusetts, Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations and 50 countries, across six continents. For more information, visit www.rbis.averydennison.com.

Job Description

ABOUT YOUR ROLE

This role is located in our Avery Dennison Innovation Center Ningbo China and is focused on the management of our ADX Lab and Innovation Center. As the site manager you will be the key point of contact for site engagements and solution curation. The Innovation Lab Manager will work closely with both the on-site product line innovation team as well as the global PLM organization. You will be the starting point for collaboration with many of our key brands and stakeholders. Specific responsibilities will include leading site tours and training modules, managing new innovative technologies and event scheduling. 

YOUR RESPONSIBILITIES WILL INCLUDE:

Innovation Center Management

  • Team with Commercial and Factory Sales on site visits and tours.  

  • Lead customization and key topic workshops.

  • Training of technology for internal and external stakeholders.

  •  Plan new product launch events tied to site technology.

  • Help curate site design and solution highlights.

  • Track customer experience through logs and metrics.

  • Make recommendations regarding improvements to test methodology.

  • Keep the ADX Lab updated with the latest new technologies and concept

  • Establish a close relationship with the PLM / Innovation team

  • Establish a close relationship with ADX labs and research labs around the world

  • The above reports need to be provided in English

 

Project Support:

  • Support the Global team on specific project development.

  • Provide innovation support to the commercial / Front End teams in RBIS

  • Provide support and recommendations for potential product / solution development to research teams based on market insights and feedback

  • Understand fully the commerciaisation process for the projects and support to address the potential risks from customer and production

  • Support the regional team for relative activity that utilize the Lab facilities 

 

Communication & Training

  • Engaging with marcom team to create a clear communication plan around our innovation strategy

  • Support with clear and timely communication to the Asia based retail brands and megafactories

  • Prepare presentations around innovation to our customers

  • Being an advocate around our sustainability goal externally and internally 

  • Conduct new solution training session both virtually and in-person

Qualifications

WHAT WE WILL BE LOOKING FOR IN YOU:

  • 2 -4 years relevant experience in apparel, lab management, or similar field

  • Good communication skills.

  • Good spoken and written English

  • Understands and uses basic science principles in incorporating new techniques.  Proficiency with various types of procedures and equipment

  • Understanding of computer systems, such as Google solutions suite, and function specific software

  • Good analytical and problem solving skills 

  • Experience of working on projects and as a part of a project team

  • Great communication skills

  • Willing to collaborate with a global team

  • Willing to travel

 

EDUCATION:

  • University degree (BS/BA) or equivalent preferred, majors in business management or sales strongly preferred.

  • Previous experience in the retail apparel industry strongly preferred.

  • Must be strong at communicating in English and Chinese.

  • Outstanding internal and external communication and customer service required.

  • Excellent organizational skills and ability to independently prioritize workload.

  • Flexible with a willingness to learn

Additional Information

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status.

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