客服专员 / Export CS
海洋网联船务有限公司ShanghaiUpdate time: July 22,2019
Job Description
上海市 黄浦区

Job Description:

Daily Jobs:

  • Check space and routing, RFA/SC, commodity for booking release
  • Apply DG/OOG and special container shipment
  • Check and update booking status
  • Check shut down cargo and arrange rollover or cancel
  • Inform MOLIP to add late gate-in fee, and others
  • Compare loading summary and tally report
  • D&D after booking closure
  • ENS/AMS check before ETB
  • VGM check after booking closure
  • Apply COD and mass update

  • Vessel closure

Communication

  • Customer advisory and notification
  • Email or telephone for both internal and external

  • Offshore office communication

Reports:

  • Sent SOC list to EQC
  • Send CBF before cut-off time – 3hrs
  • Send no rate list before ETB to sales
  • Check bill status report and help offshore to complete BL issued
  • Send notice to ACCT after all BL completed

Behaviour:

  • Responsibility, reliability and stability
  • Constant innovation
  • Cooperation, planning and coaching


Qualification:

1. Sound shipping or logistics business knowledge.

2. Fluent in both written and spoken English, above CET-4.

3. College degree or above.

4. Excellent Computer skills, experienced and knowledges on MS Office.

5. Strong presentation and communication skills.

6. Good attitude and willing to learn.

7. Able to work under pressure.

职能类别: 物流专员/助理 单证员

关键字: 客服单证

微信分享

联系方式

上班地址:黄陂南路838弄中海国际中心A座5-6楼

Get email alerts for the latest"客服专员 / Export CS jobs in Shanghai"