F&B COORDINATOR

To provide organizational and administrative support to the Food & Beverage Department and the timely and efficient execution of assigned office and business procedures.

KEY ROLES & RESPONSIBILITIES

• Communicate to customers (internal and external) in a polite and courteous manner
• Perform duties and responsibilities in a confidential manner when applicable
• Type and prepare a variety of documents such as letters, memos and minutes
• Handling of correspondence and answering the telephone as related to the job
• Attend daily F&B Meeting and take meeting minutes 
• Prepare monthly staff attendance report for payroll clerk
• Provide organizational and administrative support to the Director of F&B
• Organize a variety of documents and maintain stationery and office supplies
• Maintain complete knowledge of all F&B services, outlets and hotel services/features
• Liaise with other departments ensuring communication and the resolution of problems
• Contribute ideas and suggestions to enhance operational procedures in the Hotel
• To work efficiently and effectively in meeting deadlines and delivering quality work 
• To keep positive relations with suppliers and other external clients
• Carry out any other duties as and when assigned by the Director of F&B
• Assist F&B outlet managers in their operations within peak times when needed

PERSONAL ATTRIBUTES

• Outstanding communication skills in English, both written and verbal (additional foreign language would be an advantage)
• Excellent interpersonal skills to build positive relations with F&B team and across divisions, and be able to deal with diverse staff
• Strong attention to detail with the ability to coordinate and prioritize multiple tasks
• Computer proficiency in Word, Excel, Powerpoint, Publisher, Outlook and good typing skills

QUALIFICATIONS        

• College education, hotel or business administration degree and certified course in administrative management preferred

EXPERIENCE

• Minimum 4 years experience in the hospitality industry. Two years previous experience in a similar position preferred