F&B Operations & Administrative Coordinator

This position is for a passionate F&B individual who will support operations in the field while ensuring administrative tasks are accurately completed.

 

What’s in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academy designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion opportunities

 

What you will be doing:

• Assist hands-on in F&B operations as well as with administrative tasks
• Operational assistance may include all outlets in different roles
• Special event planning and servicing
• Flexibility in working different shifts, which may include mornings, evenings, holidays and weekends
• Ensure appropriate guest communication, including resolution of guest concerns while ensuring guest satisfaction.
• Print BEOs and maintain current BEO standard
• Ensure daily compliance of F&B reports and checks
• Track and process F&B invoices
• Process and maintain orders through ordering system
• Ensure reconciliation at month-end, including follow up on invoices and complete inventory.
• Assist with scheduling system
• Maintain accuracy of menus, advertisement online, and correct pricing in the POS system.
• Complete and distribute amenity request forms; follow up on any changes.
• Miscellaneous administrative tasks

• Other duties as assigned

 

Your experience and skills include:

• High school graduate or equivalent vocational training certificate
• Previous experience in luxury F&B setting required
• Self-motivated with demonstrated financial reporting knowledge
• Excellent interpersonal and communication skills
• Proficient in general computer knowledge especially Microsoft Office products

• Excellent communication and organizational skills
• Full professional working proficiency in English required, both verbal and non-verbal
• Proven ability to resolve guest concerns
• Highly responsible, reliable and organized
• Previous point of sale system experience an asset
• Of legal age to serve alcohol
• Ability to work well under pressure in a fast paced environment, and without supervision
• Ability to multi task and work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

 

Physical aspects of the position include but are not limited to:

• Endure various physical movements throughout the work areas
• Reach 1-2 feet
• Remain in stationary position for 2-4 hours throughout work shift, depending on daily task assignment
• Constant standing and walking
• Exert physical effort in carrying items (up to 40 pounds)
• Frequent lifting, kneeling, pushing, and pulling
• Occasional ascending or descending ladders, stairs and ramps

 

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

 

Your team and working environment:

The Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Dallas been the setting for countless civic, social cultural, convention and corporate events, but more importantly the setting for thousands of memories.

 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS