• Organises and sells bar services for guests, manages the point of sale.
• Provides a friendly and personal welcome for guests and remains attentive to their needs
• Promotes the bar & restaurant offers
• Establishes good relations with guests, offering advice and fostering customer loyalty
• Manages the stocks and setup for the bar in line with brand standards
• Serves guests at the bar and restaurant, organising his/her work to suit fluctuations in numbers
• Ensures the equipment used remains in good condition
•  Applies the procedures for opening and closing a point of sale
• Helps meet the department's targets by: 

  - following the technical guidelines to the letter and using the right doses

  - avoiding waste and loss of merchandise

  - respecting the hotel's procedures and internal audit processes 

• Helps manage stocks and inventories
• Manages invoicing and cash operations for bar services
• Is responsible for the bar's cash holdings

Experience is desired but a visible enthusiasm for the role and an understanding of customer service standards and what is necessary to fulfill them is essential.

Also essential are;

• Good interpersonal skills and self-confidence.

• Attention to detail and quality.

• Good sales skills.

• Good presentation.

• A thorough and organised approach to work and commitment to the same.

Performance-based bonus.

Eyecare vouchers.

Eligibility for 2 free nights' stay at participating hotels every six months.

Eligibility for cycle to work scheme.

Access to Lifeworks discounts with a selection of retailers including cinemas, gyms and many more.