Objectives
Customer Services Controlling
-Participate in planning process for FBAC and DENZA aftersales business with the objective to achieve Net Revenue and Margin target.
-Guide Aftersales colleagues in their processes and ensure proper financial postings and documentation.
-Analyze and monitor the most influential factors i.e. finance aspects, costs, prices, procedures and internal processes within the area of responsibility.
-Ensure appropriate implementation and compliance of Controlling processes according to rules and regulation provided by law and internal guidelines.
Internal Control and Process Management
-Continuously manage and optimize businiess processes of MBCL/BMBS, review and coordinate company policies and guidelines as well as conduct internal control management in the areas of maintaining MBCL Accounting & Financial Reporting compliance.
Cash Flow Operation
-Credit Limit calculation for CBU/PbP/Van/DENZA dealers in China.
Task Designation
CUSTOMER SERVICES OPERARTIVE PLANNING
-Participate in DBP/FC planning process for FBAC and DENZA aftersales business with the objective to achieve Net Revenue and Margin target under the direction of the Senior Manager of Customer Services Controlling and Local Management Guideline per Business Unit.
FBAC & DENZA CS OPERATIONS
-Guide AS colleagues in their processes and ensure proper financial postings and documentation
-Being a business partner of BU, engaged in After-Sales related business case evaluation
-Deeply involved in parts pricing topics, incl. financial evaluation for retail/wholesale pricing, and profitability.
-Responsible for After-Sales special discount program validation and dealer variable margin validation under the supervision of Senior Manager of Customer Services Controlling
-Steering the service contract portfolio, mitigate financial risk
-Steering the warranty/GW related topics from financial point of view
INTERNAL CONTROL MANAGEMENT
-Responsible for internal control system implementation in entities
-Supervise and facilitate the progress of assessors’, reviewers’ work by providing consultation
-Perform entity on-site testing to assess the effectiveness and efficiency of internal control implementation and perform data analysis based on management requirements
-Conduct quality review and support senior manager to improve governance functional compliance
-Coordinate cross department communication to reach effective cooperation for control activities
PROCESS MANAGEMENT
-Participates in process improvement initiatives to enhance both business efficiency and internal control systems
-Support on process documentation