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In this role, you have the opportunity to

Assist the BU Ultra Sound with the creation and the implementation of Field Change orders

You are responsible for

• Generation of all relevant information that is required for the implementation of Field Change Orders

• Post all relevant FCO information on InCenter

• Monitor the FCO implementation

• Assist markets with the implementation of FCO’s

• Work closely together will all stakeholders within the BU (Q&R, R&D, Service Innovation, production), to ensure that all criteria for on time implementation of the FCO’s are met

• Drive process improvements.

You are a part of

The Imaging Operational Support team is an international team that acts as a central CS organization providing operational business process services to the Imaging BU's Customer Support departments. Main focus of the team are the Installed base and Field Change Order areas.

To succeed in this role, you should have the following skills and experience

• A minimum 5 years Customer Service experience

• An enthusiastic and flexible team player preferable with bachelor degree or equivalent

• Knowledge of the different SAP Kernels (MP1, MBP, MPD, PR1)

• Project lead skills

• Knowledge of the FCO and IB processes

• enthusiastic and flexible team player

• English language (Both written and verbally)

• MS Office applications

In return, we offer you

We offer you an exciting role in a rapidly growing Healthcare environment. You can expect challenges in a complex and international environment with the most up-to-date and advanced technologies. You will have plenty of opportunities to further develop yourself and grow within our company.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. _ _Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.