As the world’s only integrated Technology Company spanning the entire building management and control chain, Siemens offers a comprehensive range of building access control, building security and Closed Circuit Television surveillance systems. These building security management systems are optimally matched so that our customers profit, not only from minimized installation and operating costs, but from a high level of security against failure as well. We currently have a fantastic opportunity for a Service Specialist to join our Victorian Service team. Working generally between various customer’s sites, the successful candidate will have the opportunity to work within one of the fastest growing areas of the Siemens business. The Victorian service team is critical to Siemens’ total business offering, and the successful candidate will show strong customer relationship, and fault finding skills within their list of attributes. Reporting to the Vic Service Operations Manager for Building Technologies, the Service Specialist will be required to complete technical oriented service work of various scopes and provide support in planning and managing these works at various levels. They will be required to work on a multitude of sites around Melbourne and will be available for after hours and on call support as part of this role where required. The successful candidate will possess the desire to achieve a high level of customer satisfaction with a knowledge and drive to improve business operating efficiencies whilst attaining operational and customer related goals. The Service specialist will be responsible for a broad scope of technical tasks which include preventative maintenance tasks, reactive service calls, evaluation of customer’s equipment and assisting with site OH&S audits, among others. The successful applicant may also be required to provide input into technical design and development for service offerings, along with estimating, planning, and reviewing of technical tasks in support of overall project acquisition, negotiation, planning and management. In order to be considered for this opportunity, the successful candidate will need to possess the following: • Experience with Access control and security fundamental theories and systems (Flexible) • Knowledge and experience of electronic access control systems (desirable) • Proficiency with computers, networks and 3rd party software ( i.e. Microsoft ) • Experience with Closed Circuit Television total system (IP/networking) (desirable) • Excellent written and verbal communications skills • The ability to demonstrate strong customer engagement and relationship skills Siemens are looking for a Service Specialist who likes to work in a solid team environment with work experience in service, maintenance and or installation of electronic access control and CCTV systems. If you possess the above, as well as a natural tendency toward building strong customer relationships through professional interactions representing Siemens, and have a natural desire to work within a like minded team, we welcome your application. In return, we offer a rewarding team environment, a commitment to your ongoing learning and development, and an attractive salary package. Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. Organization: Smart Infrastructure Company: Siemens Ltd. Experience Level: Experienced Professional Job Type: Full-time