Siemens Mobility Canada is an authority in seamless, sustainable, reliable, and secure transport solutions with more than 160 years of proven success. With our recent acquisition of RailTerm, we are growing our team and hiring a Signals and Communications (S&C) Project Maintainer. RailTerm is a North American corporation that provides rail operation services, including dispatching, track and signal maintenance, and intermodal terminal management. We also offer signals, communications, and software systems and license the TrainMaster Rail Traffic Control (RTC) software to independent railroads. Are you concerned about safety, enjoy outdoor work, have a curiosity about electronics & are looking to get your foot in the door to a career within the rail industry? If so, we'd love to have you join our team! We're adding to our team and hiring a Fault Controller to triage first-line support for all systems, communication links, and assets. Rail Traffic Control depends on ensuring safe and timely resolution of faults to minimize the impact on train service. This position is based in Oakville, ON. What your day-to-day will look like: Act as the first point of contact for S&C and RTC system/asset support and faults, mainly over the phone; Monitor equipment using available tools to identify defects proactively; Assist end-users where the issue relates to training and system knowledge; Maintain an electronic fault log; Dispatch appropriate maintenance providers and manage the resolution process to a conclusion; Participate in the troubleshooting of reported faults under the guidance of the maintenance providers; Attend periodic service review meetings to discuss faults and resolution times. For your safety, we require: Minimum of 3 years experience with CTC signalling systems; Ability to analyze data; Ability to work under pressure and quickly react to issues; Strong interpersonal and communication skills (oral and written English); Strong organizational and task prioritization skills. Preferred/Assets: College diploma in the field of electronics or IT; Experience and a good understanding of railway signaling and communications systems; Relevant experience in IT-related equipment; Experience with asset management systems for linear infrastructure. This opportunity is for you if: You are motivated by troubleshooting railway control and communications-related systems and enjoy the satisfaction of resolving issues in a safety-critical operations environment. What's in it for you? Industry-leading base salary and benefits; You will be working at a newly built, state-of-the-art transit control centre; Play a vital role in the safe and reliable operation of a world-class public transit system; Continuous opportunities to train on new technologies used in signalling and rail traffic control; An incentive compensation program; Generous referral incentives during the mobilization phase; Monthly public transit pass; A full-time and permanent opportunity. Per the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, RailTerm will provide accommodations to applicants with disabilities throughout the recruitment, selection, and assessment process. Please inform the recruiter of the nature of any accommodation(s) that you may require. Organization: Siemens Mobility Company: Siemens Mobility Limited Experience Level: Early Professional Job Type: Full-time Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment. By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at www.siemens.ca. Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour ce poste. En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Code de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.