Field Application Engineer

Field application engineer located in Taichung, reporting to Wayne Chen/Spencer Lin
People development: develop FAE SMT, customer interface / communication, knowledge management
Product support
NTP: support node project introduction in customer fab application
NPI: support new platform introduction in customer fab application
HVM: sustain installed base machine for application issues
Business support: support requests from BDM and CSR.
Process improvement: establish escalations, knowledge management, co-working between departments and across countries.

B.S / M.S

ASML platform knowledge: YieldStar/XT/XTi/NXT
Semiconductor process knowledge
Background knowledge of customer process/applications
Scanner metrology (wafer alignment/reticle alignment / leveling) and sensor knowledge
Strong presentation and communication skills to interface internal (BDM, project leaders, management) and external (Micron, Nanya, and WEC’s execution and mid to high management level) customers.

Flexible mindset to support various tasks within matrix organization (escalation, KM, project, BDM support)
Awareness / knowledge of ASML way of working to ensure help needed are addressed successfully and efficiently to the right people.

interface internal (BDM, project leaders, management) and external (Micron, Nanya, and WEC’s execution and mid to high management level) customers.

N/A