• This role is equally focused on driving excellence in customer applications & technical/Bioinformatics support for post-sales installation training and troubleshooting, as well as pre-sale Demo and lecture/seminar.
• Work with product marketing managers and sales staff to ensure GSD provides excellent customer support for our Genetic-analyzing systems
• Works closely with customers, Global/US applications specialists to optimize application workflows of existing and new applications on genetic-analyzing systems
• Work closely with all other internal functional group to drive customer satisfaction and functional excellence.
• Training of other Life Technologies staff on the applications and technology basics of molecular biology and genetic analysis

• Act as a technical resource for Sales and Marketing
• Provide product marketing managers with applications advice, ensuring products are targeted well and the most appropriate product is sold in order to satisfy the customer’s needs and expectation
• Assist customers to utilize instrument and reagent systems both efficiently and effectively so as to maximize customer satisfaction as well as revenues for Life Sciences Solutions of ThermoFisher Scientific.
• Support the current and new customer base by resolving technical queries quickly and expertly either over the phone or by visiting a customer site
• Facilitate and co-ordinate product trials locally
• Identify market potential and develop new applications for new products and explore new opportunities by closely aligning with field sales and our customers
• Integrate with marketing, sales and support initiatives to drive reagents sales

• Ability to travel within the territory to carry out primary responsibilities.
• Excellent scientific skills in Bioinformatics and apply such knowledge in application support.
• Fluent in English speaking and writing.
• Communication
• Excellent listening, questioning and negotiation skills
• Ability to express ideas clearly and concisely orally and in writing
• Comfortable in delivering presentations
• Ability to share information clearly and consistently with colleagues
• Self-motivated and engaged
• Goal-oriented
• Able to work effectively across functional groups to meet aggressive schedules
• Able to work with minimal supervision while maintaining focus and productivity
• Consistently maintain a high level of energy and enthusiasm
• A positive, motivating force in the workplace
• Ability to adapt quickly to change
• Excellent time management skills
• Teamwork
• Participative and collaborative management and operational work style
• -Customer focus
• Ability to think and implement from a customer-centric perspective
• -Integrity and Judgment
• Maintain and promote social, ethical and organizational norms in conducting all affairs
• Ability to act responsibly and be trusted
• To make well-reasoned and timely decisions, understanding of consequences.
• Ability to think and act effectively, acting for the greater good of the organization
• Leadership (required for team leader position)
• Acts in accordance with the moral and ethics of the organization
• Strives for excellence and sets good examples for others
• Steps forward to address difficult issues
• Inspires confidence and respect
• At Thermo Fisher Scientific, each one of our 50,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com

上班地址：北京环球贸易中心C区，北京市东城区北三环东路36号