Responsibilities

• Provide remote and on-site daily support services on hardware, software and network for all assigned projects
• Provide administration support over LAN, WAN, Active Directory, DNS and application servers
• Perform system backup and recovery, routine monitoring, health check, performance tuning and troubleshooting on the network, server and application issues
• Conduct regular inventory, technical documentation and operational procedures update
• Coordinate with vendors and global IT team members on projects
• Assist with ad-hoc projects assigned by supervisor
• 7×24 standby support on rotation basis

Requirements

• Diploma holder in Computer / Telecommunication Engineering/Computer Science / Information Technology or related disciplines
• A minimum of 4 years IT support experience & solid windows administration, implementation and support experience
• Good communication, proactive and independent working style, demonstrating ownership and responsibility in all assignments
• Solid experience in managing Firewall, Routers, Switches, VPN, Active Directory, MS Exchange, SharePoint, VMWare, and monitoring tools
• Familiar with Windows XP / 7 / 10, Windows Server 2008/2012, and Linux platform
• Knowledge in HTML, MDM, PowerShell scripting will be a plus
• Willing to work overtime and standby in meeting tight deadline
• Permanent Hong Kong Resident is preferred.