Field Service Customer Service Manager 282789 If you are a Field Service Customer Service Manager looking for a rewarding new role, then we want to hear from you! Siemens Healthineers is hiring a Customer Services Manager to join our collaborative team. This is a full-time role that comes with a generous salary and some excellent benefits. As our Field Service Customer Service Manager, you will provide high-quality, profitable service support to our customers and lead and motivate a team of Customer Service Engineers (CSE’s) to ensure they are achieving the very best customer service possible. To give you an idea of how this flexible role would feel, here are some of the things you could expect to do: Maintain the highest customer satisfaction Look for opportunities to maximise service revenue Monitor the level of customer satisfaction at regular intervals Organise and chair appropriate service review meetings Effectively manage and escalate unresolved customer technical problems To succeed, you should have line management experience as well as experience in customer escalation management and service contract management/negotiation. You will also need to be mobile and flexible. In return, you will earn an attractive salary and enjoy benefits including: Generous pension contributions 26 days holiday Access to private medical insurance to dental cover Corporate Social Responsibility opportunities Support from our 24/7 employee assistance programme If this Customer Service Manager opportunity motivates you, please apply today. Siemens Healthineers enables healthcare providers worldwide to increase value by empowering them on their journey towards expanding precision medicine, transforming care delivery, improving patient experience, and digitalising healthcare. We embrace and encourage different viewpoints, backgrounds, experiences and encourage our employees to be themselves and empower them to unleash their true potential. This allows diverse ideas and inclusive approaches to thrive every day. Organization: Siemens Healthineers Company: Siemens Healthcare Limited Experience Level: not defined Job Type: Full-time