Eaton’s Electrical Critical Power and Digital Infrastructure Division is currently seeking a Field Service Electronics Technician to join our team of world-class customer service professionals. This position is based in the greater Phoenix, Arizona area. This position will be located remotely and will work out of a home office within the immediate geographic area. Position Overview: Eaton’s Critical Power and Digital Infrastructure Division designs, manufactures, and services Uninterruptible Power Supply (UPS) systems, batteries, and electronic-based products to ensure power reliability in the most demanding applications. Our technicians deliver mission-critical solutions to our customers’ most challenging energy management requirements. In this role, you will perform on-site emergency repairs, start-up services and preventative maintenance in a 24/7 on-call environment with regional responsibility. Products to include UPS systems, power distribution units and batteries. You will provide technical support to customers and serve as technical advisor for operational or maintenance aspects of system equipment. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this function you will: Review of project specifications and contracts Review of order specifics prior to entry ensuring technical accuracy Manage technical changes to the bill of material Coordinate and interpret plant drawings Leverage centralized resources for the creation of the submittal package Close all warranty issues Review operations and maintenance materials Ensure accurate information flows to and from the customer in a timely manner Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: High School Diploma or GED from an accredited institution. Minimum of two (2) years of Power Systems, Battery technologies, and Electronic experience (coursework and internship experience apply). Must possess and maintain a valid and unrestricted State Driver's license. Must have ability and willingness to undergo and pass customer entrance requirements, which may include, but is not limited to, periodic background checks and drug screenings. Must be legally authorized to work in the United States without company sponsorship, now or in the future. No relocation benefit is being offered for this position. Only candidates that currently reside within the greater Phoenix, AZ geographic area will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation Preferred qualifications: Associate degree in Electrical, Electronics, or related field from an Accredited Institution or currently enrolled in a Bachelor’s degree in Engineering program with a graduation date no later than May 2022 from an accredited institution. Minimum of three (3) years’ experience working with Power Systems, Battery Technologies or Electronics. Ability to read schematic drawings and knowledge of troubleshooting, test and repair techniques. Electrical Technology Certificate from an accredited institution. Position Criteria: Possess technical sales aptitude, market channel knowledge and power distribution / power quality expertise Capable of working in a team environment, using strong communication and interpersonal skills Ability to establish customer relationships within the market area while maintaining and growing existing customer relationships Knowledgeable of Eaton product and service capabilities and can assemble standard offerings to meet customer needs with occasional internal oversight Possess necessary computer skills including: Adobe Acrobat, AutoCAD, Internet applications, Microsoft Office applications, and other product configuration tools Possess organizational, presentation, training, and planning skills Knowledgeable of market and industry issues, key trends, and surround competitors Ability to work with other CSEs and take directions from the lead CSE on site. Incumbent may be required to perform the following tasks, but not limited to, frequent, occasional, or seldom: repetitive lifting/carrying; pushing/pulling; standing; climbing; squatting; bending; kneeling; or driving extended distances. Ability to lift up to 75lbs. Good understanding of single phase and three-phase circuit theory; analog and digital electronic circuit theory; and microprocessor controls and programming. Understand how to use Oscilloscope. Understand how to perform phase rotation and phase alignment checks. Basic understanding of network functionality and sealed and wet celled battery theory and application. Understand the proper use of hand-tools, and when it is appropriate to use insulated tools. Understand need for safety and comply with company and customer rules on safety. Must demonstrate proficiency on products and field processes before being dispatched to the field. Must provide high quality of service. Self-starter and motivator. PC Proficiency including knowledge of Microsoft Windows, Office, and Outlook. Proven/Strong written and oral communication skills. Frequent travel to customer sites is required, with up to 75% of drive-time expected. This position is subject to customer site entry requirements which include the requirement to be fully vaccinated for COVID-19. The candidate(s) hired under this posting must provide evidence of full vaccination as defined by CDC guidelines, or request a medical, pregnancy or religious accommodation exempting them from the requirement. Vaccination status will not be verified until after an offer of employment is provided, and candidates may also request a medical, pregnancy or religious accommodation at that time. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AcccommodationsForApplying@Eaton.com We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. #LI-MM4 Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Engineering Region: North America – US/Puerto Rico Organization: CPDI CPS Critical Power Solutions Division Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Remote Does this position offer relocation?: No Travel: Yes, 25 % of the Time