As part of the Instrument and Enterprise Services (IES) team (ULS brand), you have the opportunity to join a community of engineers who have strong customer relationships and solid technical knowledge within our Chromatography and Mass Spectrometry Division (CMD). At Thermo Fisher Scientific, we enable you to work autonomously and provide field service support to many different customers while developing your professional skills at the same time.
The territory for this position is Georgia, North and South Carolina, Alabama, Florida, Louisiana.

What will you do?

• Repair, install, and maintain a variety of laboratory equipment products including HPLC and Mass Spectrometry product lines.
• Schedules and completes thorough preventative maintenance service to assure peak uptime of customer equipment
• Understand customers’ needs to best promote service contracts, services, and new equipment.
• Manage expenses and spare parts inventory in a timely and accurate manner
• Document daily service actions through the company work order database
• Maintains courteous, and knowledgeable communication with customer to ensure alignment of all aspects of the service event (status, cost, scheduling, etc.)

How will you get there?

• Strong proficiency in instrumentation and electronics
• Ability to diagnose and resolve problems on sophisticated electronic, mechanical and optical instrumentation in a commercial scientific laboratory environment.
• Ability to operate computers, smartphones and related software efficiently
• Ability to work independently, and as part of a group, to accomplish individual and team objectives.
• Ability to travel at least 50% of the time

Education

• 4-Year Science or engineer degree or equivalent experience.

Work Environment

• Ability to lift 50 lbs with assistance, and carry 25-30 Lbs. continuously throughout the day
• Must adhere to customer clean room environments and wear appropriate Personal Protective attire as required
• Ability to drive frequently within territory and travel overnight if necessary
• Must have a valid driver’s license and a safe driving record
• This is a field based position, with a company vehicle provided to travel to customer sites within a designated region.