Provides after-sales service support to customers on-site in the fields of installation, repair, trouble-shooting and maintenance. Enhance Company's Good Brand Image by completing PM, according to the guideline in time, and provide effective solution to make sure customer operation won't be interrupted in case of equipment breakdown.
1. Meet the sales Target of Consumable and service revenue.
2. Provide timely PM to contract customer based on the Service SOP guideline.
3. Handle technical inquiry and provide installation, Trade-in leads creation, consumable replacement, maintenance, troubleshooting and repair.
4. Quotation to customer on-time in case of consumable replacement requirement, then transfer the QT to order soon.
5. Maintain good relationship with existing customers. And perform team work with team members
US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.
North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.
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