Primary Purpose and Overall Objective of the Job:
Provide the service directly for main products under the direct service scope. Manage and support local distributor engineers of providing on-time technical service and PMs for customer satisfaction. Promotion of service contracts and enhancing service revenue.
Main Accountabilities:
1.Get familiar with numbers of systems variety within half a year and be able to work independently;
2.Improve customers?satisfaction and contract coverage rate;
3.Under scope of KAM and working closely with AS, Sales and KA manager to make sure the proper running of bioMerieux instrument at the customer sites and in turn maximizing the reagent revenue generations;
4.Good corporation with various distributors;
5.Provide directly the service for VITEK MS, Previ-isola, HAIN systems etc. as defined according to the corporate strategy;
6.Manage and support distributors of providing field service in following aspects: corrective maintenance, preventive maintenance, complete and on time implementation of FA, connectivity of LIS;
7.To ensure customer satisfaction, smooth running and utilization of instrument;
8.Promotion and execution of service contract to distributor and end-user;
9.Following the spare parts management process;
10.Provide technical advice and assistance to Sales and Marketing activities of instrument (such as demonstration, exhibitions, tendering).
Knowledge, Language and Experience:
1.College degree or above major in Engineering / Computer / Biomedical Engineering
2. At least 3 Years?experience in IVD / Medical / Bio-Medical Science field as service engineer
职能类别:售前/售后技术支持工程师
联系方式
上班地址:长沙
公司信息
在2013年,公司销售额为15.88亿欧元,集团共有3个全球总部, 41个分公司, 150个国家分支, 19个生产基地, 雇员超过8,000。
生物梅里埃公司产品有两个应用领域 : 临床和工业,临床市场占总销售额的79%,而工业市场占21%。工业的应用主要在食品、药品和化妆品的微生物分析,增长非常迅速,生物梅里埃是全球体外诊断领域的第七大生产商。
我们为员工提供具有竞争力的福利待遇和培训机会。应聘者请将中英文简历和近照发至我司邮箱,注明应聘职位。
电子邮件:recruit china@biomerieux.com
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