Field Service Engineer(Kozhikode/Cochin)
SIEMENSKochiUpdate time: March 16,2023
Job Description
Position Summary : Installation & Maintenance of Siemens Healthineers equipments(CT/XP/MRI etc) Key Responsibilities • Perform installations, start ups, maintenance, repairs and updates of all products within area of operation assigned. • Communicating and coordinating all service operations for the region & install base assigned under operative advises from Customer Care Centre. • Supporting the SERVOR Service process and ensure optimal performance in all related process activities. • Escalate incidents according to the defined parameters and inform the Customer Care Centre. • Inform Uptime Service Centre on all technical escalation issues and execute as per their guidance/direction. • Report any Customer complaints with proper documentation to the CCC & Group Leader. • Ensure the proper use of tools & test equipment and report it on respective service report. • Using Online service/diagnostic tools and maintain Smart Remote Service connectivity. • Compliance to National and Local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare. • Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare Customer Services. • All responsibilities and jobs must be performed as cost effectively as possible, taking profitability into account. Experience : Upto 3 years of experience . Freshers can also apply Educational Qualification : BE/B.Tech or Diploma in Electronics/Instrumentation/Bio-Medical or Electronics & communication Engineering. Organization: Siemens Healthineers Company: Siemens Healthcare Private Limited Experience Level: Early Professional Full / Part time: Full-time

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